This page is maintained by Surroundings Outdoor Living to explain how we handle information collected through our website and in the course of providing outdoor living design and build services. It is not an independent certification or legal review of our practices.
What this policy covers
This privacy policy describes how Surroundings Outdoor Living collects, uses, and protects personal information you provide when you visit our website, submit a contact form, call our office, or request a quote or consultation. We value your privacy and are committed to handling your information responsibly.
Information we collect
We collect information that helps us respond to your request and provide a proposal or consultation. This may include your name, phone number, email address, postal address, and details about your property or project. We collect this information only when you voluntarily provide it through our contact form, by phone, or by email.
How we use your information
We use the information you provide to respond to your inquiry, schedule a consultation, prepare a proposal, manage your project, and follow up about services we believe may be relevant to you. We do not sell your personal information to third parties.
Cookies and analytics
We use Google Tag Manager to load our measurement tools, and Google Consent Mode governs what they are allowed to do. Analytics and advertising measurement are turned on by default on this site. You can withdraw consent or adjust your choices at any time using the "Privacy choices" link in the site footer. Analytics measurement runs in a privacy-preserving mode: IP addresses are anonymized, cookies are restricted to this site, and we receive only aggregate information such as which pages were viewed, the referring website, and general browser and device type. We do not sell your personal information, and we do not use analytics data to identify you individually. You can also block or delete cookies through your browser settings.
Information sharing
We do not share your personal information with unrelated third parties except as needed to deliver our services, such as coordinating with trusted trade partners during your project, or when required by law. We require any service provider to use your information only for the purpose we authorize.
Data retention
We retain your information for as long as necessary to provide services, respond to inquiries, and comply with legal and business record-keeping requirements. If you would like us to remove your contact information from our systems, please contact us.
Your choices
You may choose not to provide personal information, though this may prevent us from responding to your inquiry or providing a proposal. You may also ask to review, update, or delete the information we have about you by contacting us directly.
Security
We take reasonable precautions to protect your information from unauthorized access, loss, or misuse. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
Changes to this policy
We may update this privacy policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.
Contact us
If you have questions about this privacy policy or how we handle your information, please contact us:
Surroundings Outdoor Living
200 S Rangeline Rd #129, Carmel, IN 46032
Phone: (317) 575-0482
Email: info@choosesurroundings.com
